To secure your item, full payment is due at checkout. Once an order is placed, the item will ship once POISON ARROW RETRO receives the shipment from our supplier. When the item is delivered to POISON ARROW RETRO, we will ship your order within two business days. The exact delivery date on Special Order items isn't guaranteed, however an ETA is listed on each Special Order item, we usually ship your order before this date, however there may be slight delays due to COVID-19. On the rare occasion that our supplier no longer has your item, we will refund your purchase in full.