FAQs

Here are some answers to questions that we are asked regularly. If we haven't answered your question here, feel free to email us, message us on our Facebook Page or call / SMS us on 0416 155 909

Q. Do you have a shop that I can visit?
A. We have had several shops over the last few years, however we closed our last store at Orion Springfield in March 2020. Read our BLOG POST to see what led us to this decision.

Q. Can I pickup my order in person?
A. As we no longer have a storefront, our stock in now warehoused and we do not have pickup facilities available. If you need your order urgently, we do have Express Post available via Australia Post.

Q. I can't login to my Rewards Account. Help!
A. We get this one alot, and it's usually an easy solution. When most people join our newsletter, they don't actually register an account, just enter their email for a discount code. Simple answer is, instead of the "Login" button, tap the "Create Account' button and enter your details. Voila! Should work now

Q. Where are your size charts and measurements?
A. We do our best to include size guides, charts and measurements on each item, but occasionally we will miss one. Please ask us and we will provide.